Data protection

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below we will inform you in detail about how we process your data.

1. Data access and hosting You can visit our website without providing any personal information. With each call-up of a website, the web server automatically saves only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in the proper presentation of our offer in the context of a balancing of interests. All access data will be deleted no later than seven days from the end of your visit to the website.

Hosting services from a third-party provider
As part of processing on our behalf, a  third-party provider provides us with the hosting and presentation of the website. This serves to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, in a correct presentation of our offer. All data collected in the context of the use of this website or in the forms provided in the online store as described below are processed on its servers. Processing on other servers takes place only within the framework explained here.

This service provider is located in a country of the European Union or the European Economic Area.

2. Collection and use of data for the processing of the contract and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (for example using the contact form or email) or when you open a customer account. The mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open a customer account and you cannot complete the order and / or open the account or send the contact without them .  The collected data can be viewed from the respective input forms. We use the data you provide to process contracts and your requests. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this is permitted by law and of which you we will inform in this statement. Cancellation of your customer account is possible at any time and can be done by sending a message to the contact option described below or by using a feature provided in the customer account. unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and of which we will inform you in this statement. Cancellation of your customer account is possible at any time and can be done by sending a message to the contact option described below or by using a feature provided in the customer account. unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and of which we will inform you in this statement. Cancellation of your customer account is possible at any time and can be done by sending a message to the contact option described below or by using a feature provided in the customer account.

3. Transfer of data
For the fulfillment of the contract, we transmit your data to the forwarder in charge of delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on the payment service provider selected in the ordering process, we will transmit the payment data collected for this purpose to the bank in charge of payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, even selected payment service providers collect this data if you create an account there. In this case, you must log in to the payment service provider with your login details during the ordering process. In this respect, the data protection declaration of the respective payment service provider shall apply.

Transfer of data to shipping service providers
If you have given us your explicit consent during or after your order, based on this we will transmit your email address and telephone number to the selected shipping service provider, so that they can contact you before delivery for the purpose of notification or coordination of delivery You can host.

Consent can be revoked at any time, after revocation, we will delete the data you have provided to us for this purpose.

4.Newsletter by e-mail and postal advertising

Email advertising with newsletter registration
If you register for our newsletter, we will use the data requested for this or provided separately by you to regularly send you our email newsletter based on your consent.

Unsubscribing from the newsletter is possible at any time and can be done by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and of which we will inform you in this statement.

The newsletter is sent as part of the processing on our behalf by a service provider to whom we transmit your e-mail address.

This service provider is located in a country of the European Union or the European Economic Area.

Postal advertising and right to object
We also reserve the right to use your name, surname and postal address for our advertising purposes, e.g. To send you offers and interesting information about our products by post. This serves to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, in addressing our customers for advertising purposes.

Advertising submissions are processed on our behalf by a service provider to whom we transmit your data. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5.Cookie e analisi web

To make your visit to our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimised presentation of our offer. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after the browser is closed (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it handles cookie settings. This is described in the help menu of each browser, which explains how to change the cookie settings. You can find them for the respective browser at the following links: Each browser differs in the way it handles cookie settings. This is described in the help menu of each browser, which explains how to change the cookie settings. You can find them for the respective browser at the following links: Each browser differs in the way it handles cookie settings. This is described in the help menu of each browser, which explains how to change the cookie settings. You can find them for the respective browser at the following links:

Internet Explorer ™: https://windows.microsoft.com/it-it/windows-vista/Block-or-allow-cookies

Chrome ™: https://support.google.com/chrome/answer/95647?hl=it&hlrm=en         

Firefox ™ https://support.mozilla.org/it/kb/Gestione%20dei%20cookie?redirectslug=Cookies&redirectlocale=en-US            

Opera ™: http://help.opera.com/Windows/10.20/de/cookies.html   

If you do not accept cookies, the functionality of our website may be limited.

6.Additional services

The site www.domoenergystore.it uses google analytics services provided by Google, Inc. ("Google"). ("Google").

These services use cookies for statistical purposes, this information will be transmitted to and stored on Google's servers in the United States in order to examine your use of the website, compile reports on site activity for website operators and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data, which in any case is anonymized at the time of transmission.

It is possible to completely prevent Google from detecting cookies related to your use of this website and the processing of such data by downloading and installing the appropriate official browser plug-in  downloadable at this web address.

By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

The site www.domoenergystore.it uses the online messaging services Tawk.to. The privacy policy can be found by connecting on this link: https://www.tawk.to/privacy-policy/

In addition, on www.domoenergystore.it there may be other services in a minor form, whose function is limited to a simple connection to an external function. For example, sharing on social networks such as Twitter and Facebook, or watching a video through an integrated YouTube player. 

We do not keep track of any of this kind of activity, whose only function is to provide a greater amount of information on the products in our catalog and a wider user experience, social and multimedia.

7.Contact options and
user rights You have the right to free information about the data we have stored about you and, if necessary, the right to correction, restriction of processing, data portability or deletion of this data. 
If you have any questions about the collection, processing or use of personal data, information, correction, blocking or deletion of data as well as the withdrawal of consent given or objection to a specific use of data, please contact:

Gulnuru Baisabaeva

amministrazione@domoenergystore.it